Support & Help Center
Need help with Boat Maintenance Log (Total Cost & Service Log) or another Saltmarsh Apps utility? Email our support team directly and we will respond within one business day.
Customer Support Email:
support@saltmarshapps.com
Privacy & Data Inquiries:
privacy@saltmarshapps.com
General Inquiries:
kent@saltmarshapps.com
Saltmarsh Apps LLC
Written correspondence and official notices for Saltmarsh Apps LLC may be sent to our registered office in St. Petersburg, Florida:
Supported Flagship Apps: Boat Maintenance Log (com.saltmarshapps.boatlog, v1.0.0) and BidMic: Voice Estimate & Quote (com.saltmarshapps.bidmic, bidmic.com, bidmic.app) for iPhone, iPad Split-View, and Android.
Frequently Asked Questions
What is included in Free vs. Boat Log Pro ($4.99/mo, $34.99/yr with 7-day trial, or $34.99 Lifetime)?
The Free Plan includes 1 boat (plus preloaded sample vessel Sea Feather so you can explore right away), up to 20 maintenance log entries, unlimited calendar reminders, the full USCG 33 CFR § 175 Safety & Expiration Locker, the Vessel & Personal Licenses Wallet (including the 3-Step Registration Wizard and 1-tap Boarding & Docs mode), the Zero-Paywall Trip Guest Pass & Crew Expense Split, and 1-tap fuel fills forever. Boat Log Pro is available as a $4.99/month subscription (billed monthly), a $34.99/year subscription (includes a 7-day free trial — Save 42%), or a $34.99 one-time Founding Captain Lifetime Unlock (no recurring billing). Pro unlocks unlimited boats and service log entries, engine-hour service intervals, service photo attachments, the GPS On-Water Fuel Dock Finder, full ownership cost tracking ($/mo and $/engine hr across recurring slip, storage, insurance, and towing schedules), private on-device bank CSV import, and Sale-Ready PDF Service History Binder export.
How does the 3-Step Guided Vessel Registration Wizard (“Save & Come Back Later”) work?
Open Due & Safety → Licenses & Registrations (or your Vessel Detail screen) and tap Start Guided Registration Wizard. Step 1 automatically pre-fills your Boat, Hull ID (HIN), State · Reg #, and linked Registered Owner. Step 2 records document dates, agency, and optional renewal fees, and Step 3 attaches front and back card photos. If you don’t have your physical registration card in hand, tap Save & Come Back Later on Step 1 or Step 2 to save an incomplete draft (Draft / Resume Wizard badge) and tap Finish Setup whenever you are back at the boat.
How do I use 1-Tap USCG “Boarding & Docs” Mode and the Safety Compliance Locker?
Tap Boarding / Docs on any vessel card on the Deck (or inside Due & Safety) to open a high-contrast, glare-proof inspection screen with zero edit/delete clutter. It groups Section A: Vessel & Owner Documents (State Registration, USCG Certificate of Documentation CG-1270, Hull Insurance, MMSI, Trailer Registration) separately from Section B: People & Individual Licenses (USCG Captain’s License, Saltwater Fishing, Lobster, & Scuba Diving permits grouped per person). Tap any credential photo to zoom full-screen for a boarding officer. In the USCG Safety Locker, tap Inspect ✓ on any preset (12-year fire extinguishers under 33 CFR § 175.310, 42-month flares / eVDSD under 33 CFR § 175.101, and PFD counts under 33 CFR § 175.15) to log an instant ✓ Saved • Verified today timestamp.
How does the Zero-Paywall Trip Guest Pass and “Paid by: Owner vs. Passengers / Guests” split work?
Open Trips & Crew (from the Deck or Licenses screen), create a trip (e.g., Offshore Grouper Run), and tap Invite via SMS or Invite via Email to send your crew a 6-character trip invite code. Passengers can open Guest Pass on their phone with zero Pro paywall, attach their own fishing or diving license (with card photo), and log any trip expenses they paid for (Fuel contribution, Bait & ice, Tackle, Ramp fee, or Provisions). When they share back their harbor-guest-pass JSON bundle, paste or import it on the Trips screen to automatically merge their licenses into Boarding & Docs and display their contributions under Paid by: Owner vs. Passengers / Guests in the Costs tab (visible on both Free and Pro plans).
How does the Pro GPS On-Water Fuel Dock Finder work (with or without GPS permission)?
Open Fuel Docks from the Deck or Costs tab. If you tap Use Current GPS Position, the app uses foreground-only GPS to calculate exact nautical miles (NM) and 8-point compass bearing to nearby marina fuel docks and queries public marine fuel dock POIs (OpenStreetMap Overpass + Waterway Guide), merging them with curated offline harbors. You can filter by ethanol-free Rec-90 or marine Diesel, sort by Nearest (NM) or Lowest Price, save custom local pump prices (Update Pump Price), and tap Log Fuel Fill Here to prefill a fuel expense with bi-directional gallons ↔ dollars calculation. If you prefer not to grant location permission, you can pick any curated harbor preset or search offline at any time.
How do I restore my Boat Log Pro subscription or Lifetime Unlock, or cancel a trial?
Open Boat Maintenance Log, go to the Settings tab (or open the Boat Log Pro upgrade sheet), and tap Restore purchases while signed into the same Apple ID or Google Play account. To manage or cancel an active subscription or 7-day yearly free trial, open Settings → Apple Account → Subscriptions on iOS/iPadOS or Google Play Store → Payments & subscriptions on Android at least 24 hours before renewal.
How do I remove the sample vessel (Sea Feather) or erase all data on my device?
Adding your own vessel automatically replaces the sample vessel Sea Feather, or you can wipe all app data at any time by opening the Settings tab and tapping Erase all data. Confirming this action immediately deletes all 13 local SQLite tables (boats, engines, logs, photos, reminders, expenses, schedules, CSV rules, safety items, credentials, people, trips, and fuel price overrides) from your device.